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Data Protection Policy

PERSONAL DATA PROTECTION POLICY – PDP

The protection of your personal data is important to us. We therefore pay particular attention to protecting the privacy of the visitors to the website www.liliac.com, and of the persons whose personal data have been provided to us by a third party or to which we have had access from another source, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter “GDPR”).

Please read the following Policy (hereinafter “PDP”) carefully, to understand how your information (“personal data”) will be handled.

The PDP explains the practices of AMB WINE COMPANY in applying the provisions of the GDPR, and the rights you have regarding the way your information is processed by AMB WINE COMPANY.

The processing of personal data by AMB WINE COMPANY will always be carried out in accordance with the GDPR and with the personal data protection rules specific to each country in which AMB WINE COMPANY operates.

Through the PDP, AMB WINE COMPANY wishes to inform data subjects of the nature of the personal data we collect and process and of the purposes of the processing. Data subjects are also informed, through the PDP, of the rights they have.

WHO ARE WE?

We are AMB WINE COMPANY S.R.L., a company with its registered office in Bucharest, sector 1, strada Copilului nr. 20, GROUND FLOOR, OFFICE NO. 1, registered with the Trade Register under no. J40/10077/2010, unique registration code 17995031. Our main activity is “Manufacture of wine from grapes”, CAEN code 1102, and our legal representative is the director, Miron Radic.

WHAT ARE PERSONAL DATA?

“Personal data” means any information that can identify you directly (for example, your name) or indirectly (for example, through pseudonymised data such as a unique identification number). This means that personal data include things such as your e-mail address, home address, mobile phone number, user name, profile pictures, personal preferences and shopping habits, user-generated content, financial information and information about your financial situation. They may also include unique numerical identifiers, such as the IP address of your computer or the MAC address of your mobile device, as well as cookies.

WHAT DOES PROCESSING OF PERSONAL DATA MEAN?

“Processing” means any operation or set of operations performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

WHICH OF YOUR PERSONAL DATA DO WE PROCESS?

The personal data of yours that will be processed are the following: surname, first name, e-mail address, telephone, delivery address.

PERSONAL DATA CONTROLLER

The personal data controller (hereinafter “the controller”) is AMB WINE COMPANY.

DATA PROTECTION OFFICER (DPO)

AMB WINE COMPANY, as controller, has appointed Ms Mădălina Oprea as Data Protection Officer (hereinafter “DPO”), responsible for verifying compliance with the GDPR in the processing operations carried out by the controller and for representing the controller in its relations with data subjects and with the supervisory authority.

Data subjects may contact the DPO directly at any time about any matter related to this PDP, using the contact details below:

DPO name: Mădălina Oprea

DPO e-mail: dpo@liliac.com

DPO postal address: Bucharest, sector 1, strada Copilului nr. 20, GROUND FLOOR, OFFICE NO. 1

PRINCIPLES OF DATA PROCESSING

AMB WINE COMPANY undertakes to comply with the personal data protection principles (hereinafter “the Principles”) laid down by the GDPR, to ensure that all data are:

  1. Processed fairly, lawfully and transparently
  2. Collected for specified, explicit and legitimate purposes
  3. Adequate, relevant and limited to what is necessary for the purposes for which they are processed
  4. Accurate and kept up to date
  5. Kept in a form which permits identification of data subjects for no longer than is necessary for the purposes of the processing.
  6. Processed in accordance with the rights of the data subject, in a manner that ensures appropriate security of the processing, so that the data remain intact, confidential and available.
  1. For the conclusion and performance of contracts – Under Art. 6(1)(b) GDPR, personal data may be processed for the conclusion or performance of a contract. To be able to offer you our products, we need to process personal data belonging to you.
  2. To comply with legal obligations – Under Art. 6(1)(c) GDPR, personal data may be processed to comply with legal obligations. We ask for certain personal data, including, in some situations, your personal identification number, in order to meet the obligations imposed by the tax authorities regarding invoicing and reporting to the tax authorities.
  3. For marketing – Under Art. 6(1)(a) GDPR, personal data may be processed if the data subject has given consent to the processing of his or her personal data for one or more specific purposes. Thus, in certain situations, your personal data will be used in order to: i) send you marketing, informative or commercial messages (offers, promotions, advertising and marketing messages about the activity of AMB WINE COMPANY); ii) take part in contests and promotions.

DATA PROCESSING

By providing any personal data through the website www.liliac.com, you understand and agree that your data will be processed in accordance with the PDP of AMB WINE COMPANY.

AMB WINE COMPANY undertakes not to process the personal data provided for any purpose other than the one for which they were provided, except where you have expressly consented to their use for other purposes as well.

AMB WINE COMPANY may also have access to other personal data when you get in touch with AMB WINE COMPANY, by processing the data communicated in telephone conversations, e-mail conversations, visits to our premises to obtain information, etc.

By contacting AMB WINE COMPANY in any of the ways set out above, or by any other method involving direct or indirect communication between you and AMB WINE COMPANY, you understand and agree that your data will be processed in accordance with the PDP of AMB WINE COMPANY.

DISCLOSURE OF PERSONAL DATA TO THIRD PARTIES

Personal data processed by AMB WINE COMPANY may be disclosed and/or transferred to third parties only where you have expressly consented to this, except where AMB WINE COMPANY has a legal or contractual obligation to do so.

Please note that, in certain circumstances, we may be required to disclose your personal data to the partners with whom AMB WINE COMPANY works and/or to other third-party service providers of AMB WINE COMPANY.

PROCESSING OF DATA BY THIRD PARTIES, OTHER WEBSITES AND SPONSORS

The website www.liliac.com may, at times, contain links to other websites whose data processing policies may differ from those of AMB WINE COMPANY.

Please consider and consult the personal data protection policies of those other websites; AMB WINE COMPANY accepts no responsibility for information sent to or collected by these third parties.

COOKIES

The website www.liliac.com uses as few cookies as possible:

  • liliac_consent – remembers your answer in the cookie banner (Accept or Reject) for 13 months. It is strictly necessary, contains no personal data and needs no consent.
  • Google Analytics (_ga, _ga_…) – set only if you choose “Accept”, to count visits and see which pages are useful. They last up to 2 years. Google Analytics is loaded through Google Tag Manager, with Google’s consent mode; nothing from Google is loaded before you accept.

The website sets no other cookies: no session, shopping-cart or advertising cookies. The map on the People page is loaded from Google Maps only when you press “Show the map”; Google may then set its own cookies.

You can change your answer at any time with the cookie button in the corner of any page or with “Cookie settings” at the bottom of the page. You can also block or delete cookies in your browser’s settings; see www.aboutcookies.org.

DATA RETENTION PERIOD

AMB WINE COMPANY may keep the data it processes for different periods of time, considered reasonable in view of the purposes indicated above. We keep your data only for as long as necessary to achieve the purpose for which we hold them, to meet your needs or to comply with our legal obligations.

To determine how long your data may be kept, we use the following criteria:

  1. Newsletter

    If you have given your consent by subscribing to the NEWSLETTER section, we will collect and process your e-mail address solely in order to send you marketing information about our products, offers and/or promotions, news, upcoming campaigns and invitations to events organised by AMB WINE COMPANY over a certain period. You may withdraw your consent at any time, with effect for the future, through the unsubscribe option at the end of each newsletter or by a request to the DPO of AMB WINE COMPANY. We keep your personal data until you unsubscribe or ask us to delete them; AMB WINE COMPANY reserves the right to select the persons to whom it sends newsletters, and the right to remove from its database any Member or Customer who has previously consented to receive newsletters, without any further commitment on the part of AMB WINE COMPANY and without prior notice.

  2. Orders

    If you shop by placing products in the shopping cart and submitting an order, we will collect and process the following data: surname and first name, country, county, city, telephone and e-mail, in order to fulfil the orders and deliver the products to the address given. The data stored in our databases are deleted from them 5 (five) years after the date of the last order; we will notify you before deleting the data.

  3. Corporate events

    If you fill in the Corporate Events form in the TASTING section, we will collect and process the following data: surname, first name, telephone and e-mail, in order to deal with your request. We keep your personal data until your request has been answered.

  4. Reservations

    If you fill in the BOOK HERE form in the PEOPLE section, we will collect and process the following data: surname, first name and e-mail, in order to deal with your request. We keep your personal data until your request has been answered.

  5. Cookies

    Where cookies are stored on your computer, we keep them for as long as necessary for them to fulfil their purposes (for example, for the duration of a session for shopping-cart cookies or session-ID cookies) and for a period defined in accordance with local regulations and guidance. Data processed through cookies used to deliver online behavioural advertising, to personalise our services for you and to allow our content to be shared on social networks (share buttons for displaying the WEBSITE) will be kept for a maximum of 5 years from their collection, on the basis of your consent.

RIGHTS OF DATA SUBJECTS

Under the GDPR, you have a number of rights regarding the personal data that AMB WINE COMPANY processes:

  1. The right of access to the data processed

    You have the right to access the personal data we hold. The first provision of information is free of charge. If you need further copies of information already provided, we may charge a reasonable fee based on the administrative costs of providing the information. Manifestly unfounded, excessive or repeated requests may not be answered.

  2. The right to rectification

    You have the right to ask for your data to be rectified if they are inaccurate or out of date, and/or to complete them if they are incomplete.

  3. The right to erasure (“the right to be forgotten”)

    In some cases, you have the right to obtain the erasure or destruction of your data. This is not an absolute right, as we may sometimes be required to keep your data for legal reasons.

  4. The right to restriction of processing

    You have the right to ask for the processing of your data to be restricted. This means that the processing of your data is limited, so that we may keep the data but not use or process them. This right applies in specific circumstances set out in the General Data Protection Regulation, namely:

    • The accuracy of the data is contested by the data subject (that is, by you), for a period enabling the controller (that is, AMB WINE COMPANY) to verify the accuracy of the data;
    • The processing is unlawful and the data subject (that is, you) opposes the erasure of the data and requests the restriction of their use instead;
    • The controller (for example, AMB WINE COMPANY) no longer needs the data for processing, but they are required by the data subject (that is, by you) for the establishment, exercise or defence of legal claims;
    • The data subject (that is, you) has objected to processing based on the legitimate grounds of the controller (in this case AMB WINE COMPANY), pending verification of whether the legitimate grounds of the controller (AMB WINE COMPANY) override those of the data subject (that is, you).

  5. The right to data portability

    You have the right to move, copy or transfer the data concerning you from our database to another. This applies only to data you have provided, where the processing is based on your consent or on a contract and is carried out by automated means.

  6. The right to object

    You may object at any time to the processing of your data where such processing is based on a legitimate interest.

  7. The right to withdraw consent at any time

    You may withdraw your consent to the processing of your data where such processing is based on consent. Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.

  8. The right to lodge a complaint with the competent supervisory authority

    You have the right to lodge a complaint with the data protection authority of your country of residence or domicile to challenge the data protection practices of AMB WINE COMPANY.

  9. The right to object to the processing of your data for direct marketing

    You may unsubscribe from or opt out of our direct marketing communications at any time. The easiest way to do so is to click the “unsubscribe” link in any e-mail or communication we send you.

  10. The right to object to our processing of your data when we act in the public interest or in our own legitimate interests or those of a third party

    You may object at any time to the processing of your data where such processing is based on a legitimate interest.

  11. The right to disable cookies

    You have the right to disable cookies. Internet browsers are usually set by default to accept cookies, but you can easily change this in your browser settings. Many cookies are used to improve the usability or functionality of websites/applications; disabling cookies may therefore prevent you from using certain parts of our websites or applications, as detailed in the relevant Cookie table. If you wish to restrict or block all cookies set by our websites/applications (which may prevent you from using certain parts of the website) or by any other websites/applications, you can do so through your browser settings. Your browser's Help function will tell you how. For more information, see the following link: www.aboutcookies.org.

You may exercise any of these rights regarding the personal data that AMB WINE COMPANY processes by sending a simple request to the DPO of AMB WINE COMPANY. In such a case, we may well ask you for proof of your identity.

We access, preserve and share your information with regulators, law enforcement or other entities:

  1. In response to a legal request, where we believe in good faith that the law requires us to do so.
  2. Where we believe in good faith that it is necessary to:
    • detect, prevent and respond to fraud,
    • unauthorised use of any material belonging to us,
    • breaches of our terms or policies, or other harmful or illegal activity,
    • protect ourselves (including our rights, property or materials), you and others,
    • including in the course of investigations or inquiries by regulatory authorities,
    • or to prevent death or imminent bodily harm.

Information we receive about you may be accessed and kept for a longer period where it is the subject of a legal request or legal obligation, a government investigation, or investigations into possible breaches of our terms or policies, or otherwise to prevent harm.

RELATIONS WITH OTHER CONTROLLERS

Depending on the context, we may find it strictly necessary to provide information at a higher level, globally as well as internally or externally, to our partners and to those with whom we transfer data in compliance with the GDPR, in order to provide services as professionally as possible. Information controlled by AMB WINE COMPANY may be transferred, transmitted, or stored and processed in the EU or in countries other than the one in which you live, for the purposes described in this policy. These data transfers are necessary to provide services at the highest level and to keep providing you with our materials to the best professional standard. We use standard contractual clauses approved by the European Commission and rely on the adequacy decisions issued by the European Commission for certain countries, as applicable, for data transfers from the EEA to the United States and to other countries.

SECURITY OF PROCESSING

AMB WINE COMPANY has adopted technical and organisational measures for data processing, updated in line with the requirements of the GDPR, in order to protect your personal data against unauthorised access, misuse or disclosure, unauthorised alteration, destruction or accidental loss. All employees and collaborators of AMB WINE COMPANY, and any third parties acting in the name and on behalf of AMB WINE COMPANY, are required to respect the confidentiality of your information and the requirements of the GDPR, in accordance with the PDP.

DISCLAIMER

The website www.liliac.com may contain links to other websites and/or web pages that are not owned by AMB WINE COMPANY. AMB WINE COMPANY accepts no responsibility for the content of these websites and therefore cannot be held liable for the content, advertising, goods, services, software, information or other materials available on or through them. AMB WINE COMPANY will not be responsible for the loss of personal data, for any adverse effects on visitors' personal data, or for other moral and/or material damage caused by access to those websites.

UPDATES TO THE PERSONAL DATA PROTECTION AND PROCESSING POLICY

Please note that this Policy may be amended from time to time, by updating the website www.liliac.com. We recommend that you check this page for any updates.

The terms of the PDP are interpreted in accordance with the applicable law.

CONTACT

If you have any questions or concerns about how we handle and use your personal data, or if you wish to exercise any of your rights, please contact us using the contact details of our DPO.